Last Updated: 02-01-2024

Thank you for supporting ‘Care My Tree.’ We appreciate your commitment to our tree plantation initiatives. Please read our refund policy to understand how we handle donation refunds.

Refund Eligibility

You are eligible for a refund if you request it within 48 hours of making your donation.

How to Request a Refund

To request a refund, please email us at [email protected] within 14 days of your donation. Include your name, donation amount, and the reason for the refund request.

Refund Process

We will review your refund request promptly and notify you of the approval or rejection via email.

If approved, the refund will be processed within 48 hours using the same payment method used for the original donation.

Contact Information

If you have any questions or concerns about our refund policy, please contact us at [email protected].

EU Consumer Rights Directive

Our refund policy is in line with the EU Consumer Rights Directive. As per these regulations, you have the right to request a refund within 14 days of making a donation.

Our Commitment

‘Care My Tree’ is committed to ensuring donor satisfaction. If you have any concerns, please reach out, and we will assist you.