Last Updated: 02-01-2024
Thank you for supporting ‘Care My Tree.’ We appreciate your commitment to our tree plantation initiatives. Please read our refund policy to understand how we handle gift and order refunds.
Refund Eligibility
You are eligible for a refund if you request it within 48 hours of placing your order.
How to Request a Refund
To request a refund, please email us at [email protected] within 48 hours of order placement. You must include your name, order amount, and the reason for the refund request.
Refund Process
We will review your refund request promptly and notify you of the approval or rejection via email.
If approved, the refund will be processed within 48 hours using the same payment method used for the original order placement.
Contact Information
If you have any questions or concerns about our refund policy, please contact us at [email protected].
EU Consumer Rights Directive
Our refund policy is in line with the EU Consumer Rights Directive. As per these regulations, you have the right to request a refund within 14 days of placing an order.
Our Commitment
‘Care My Tree’ is committed to ensuring donor satisfaction. If you have any concerns, please reach out, and we will assist you.